​Caring Starts with Hello

What Do You Need Help With?

• Sending Encrypted Emails

  When You Need to Send Secure Information to Care Wisconsin

  If you need to send confidential or protected information electronically to Care Wisconsin, you need to follow some important security steps. We take member privacy very seriously (see our Privacy Policy) and take every effort to protect it.

  The following process must be followed for us to receive private information. If you have questions about this process or are unsure, it’s better to call us before hitting “send.”

  If you are sending Protected Health Information (PHI) or other sensitive/confidential information, please use email encryption.

  • If you already have an encrypted email account with us, go to our Secure Message Center web portal to send an encrypted email to Care Wisconsin staff.
  • If you are a new user, go to our Secure Message Center web portal to create an account using our instructions. Note: If you already use Zix for email encryption, you do not need to create new account because the message going to and from each gateway is secure.
• Member Rights

  ​We Take Member Rights Seriously

  If you would like to speak with someone about a grievance or appeal, we have staff dedicated to working with you.

  You can reach our Member Rights Specialists toll-free at 1-800-963-0035 ext. 3448. TTY users can call Wisconsin Relay 711.
• Media and Outreach Inquiries

  Community Events, Speaking Opportunities, Sponsorships, Partnerships, and Media

  We love getting involved in community projects, events, and media opportunities. Please let us know about upcoming opportunities. We are particularly interested in groups or events that provide education and support to our member community.

  We also have many in-house experts on a range of topics who are available for speaking engagements for local, regional, or national events.

  For professional media, let us know how we can help with developing stories.

  For media inquires, strategic marketing partnerships, or to submit events or sponsorships for consideration, please email:

  Daren Allen, Director of Strategy and Innovation | 414.287.7410
• Human Resources

  Recruiting, Careers, Benefits, Training and Culture

  If you would like to work at My Choice Family Care – Care Wisconsin, please visit our Careers page and go through the formal application process. If you have other requests related to opportunities at Care Wisconsin, here are some helpful contacts. If you are organizing a career fair, for example, please let us know so we can see if it’s a good fit for participation!

  Employment Verifications
  All verification of employment requests must first be faxed to the confidential eFax at 414-918-8220.