Contact Us

Select your county for more information:

Nondiscrimination and Accessibility

Care Wisconsin Health Plan complies with applicable Federal civil rights laws and done not discriminate on the basis of race, color, national origin, age, disability, or sex. Care Wisconsin Health Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Care Wisconsin Health Plan:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Angela Seidl.

If you believe that Care Wisconsin Health Plan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Angela Seidl, Care Wisconsin Compliance Officer
P.O. Box 14017
Madison, WI 53708-0017

Toll-Free Phone Number: 1-800-963-0035
TTY: Wisconsin Relay System 711
Fax: (608) 246-8428
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you need help filing a grievance, Angela Seidl, Care Wisconsin Compliance Officer, is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201

Toll-Free Phone Number: 1-800-368-1019
TDD: 800-537-7697

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html 

PDF documentAssistance in Other Languages  (232 KB).

 

Accessibility Statement

Care Wisconsin is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We are actively working to increase the accessibility and usability of our website and seek to comply with the globally recognized World Wide Web Consortium (WC3) Web Content Accessibility Guidelines 2.0 (level AA) and Section 508 of the Rehabilitation Act (29 U.S.C. 794d).

Website accessibility is an ongoing process and we are always looking for ways to improve. If you experience any difficulty using the Care Wisconsin website or would like to submit feedback, please don’t hesitate to contact us. 

Care Wisconsin
1617 Sherman Ave.
P.O. Box 14017
Madison, WI 53708-0017
Telephone: 800-963-0035
TTY: WI Relay 711
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

H5209-002_CWWEB9-15-16 Pending CMS Approval
Last Updated 9/15/2016