Family Care

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What is Family Care?

Family Care is a publicly funded program that helps frail seniors and adults with disabilities manage their home and community-based long-term care services.

Members are part of a care team that includes the member, a nurse, and a care manager. Family members or others in the member's support network may also be a part of the team.

  • Care teams discuss your goals, assess your abilities and needs and name your long-term care outcomes
  • The team creates a plan just for you that supports your long-term care outcomes that help you become as healthy and independent as possible
  • The plan includes items in the Family care benefit plan plus other natural supports that will help you achieve your outcomes
  • Teams use the Resource Allocation Decision (RAD) process which looks at the most effective, yet cost-effective services, supports and community resources to support you
  • Here are a few examples of services that may be included in the plan, based on your long-term care outcomes:
    • Personal care
    • Transportation
    • Home health services
    • Medical equipment and supplies
    • Skill training
    • Therapy services
    • Coordination of other Medicaid or Medicare services
  • Members access these services through Care Wisconsin's local provider network
  • Members own natural and community supports, such as family, friends, neighbors and others are also an important part of the care plan
  • The care manager and registered nurse stay in contact with you to ensure all parts of the care plan are working and make changes if needed

Self-Directed Supports

You may also choose to self-direct some or all of your long-term care services. If you choose this option, you develop a plan to meet your outcomes using people and service providers of your choice. Members can self-direct as much or as little of their care as they like. Learn more about self-directed care.

CWWEB_08-19-13A DHS Approved 9/17/2013
Last Updated 9/17/2013