Provider News: GSR 13 Family Care Transition and Planned Merger with My Choice

What’s new in GSR13?

We’re pleased to report that the transition of our members to Lakeland, Inclusa and IRIS is going well. Over 61% of our GSR 13 members have made their enrollment decisions and we continue to work with the other MCOs and you, our providers, to assist in smooth transitions.

As part of our step-down process, we will leave our San Luis Place office location and temporarily move to 916 Willard Drive, Suite 140 in Ashwaubenon, Wisconsin (54304). The office will be available for meetings starting November 1. To schedule a meeting or to speak with your members’ care team, please call (844) 503-5073.

Good News from Care Wisconsin

As you may have heard, Care Wisconsin has signed a letter of intent to merge with My Choice Family Care as a single entity to provide a comprehensive array of services and network of integrated care throughout Wisconsin. Services will include Family Care, Family Care Partnership, SSI Managed Care, Medicare Dual Advantage and BadgerCare Plus.

Care Wisconsin and My Choice have strong individual histories of care and service to their members and the communities they serve. Both organizations have a history of collaboration and are very excited to begin this new chapter together. This merger will build upon the established strengths of both organizations and enhance their ability to effectively coordinate acute, primary, community-based and long-term care services for members with a focus on quality outcomes, member satisfaction and a robust provider network.

This newly merged organization will continue to focus on members first, ensuring continuity of care and services for them, and continued effective and positive relationships with its valued network of providers and community partners. The merger is expected to be finalized in late 2019, pending regulatory approval. While we are in the initial planning phase and the merger is pending regulatory approval, it is still business-as-usual at Care Wisconsin. Our Provider Services contract and quality teams will continue to work with you to deliver high-quality care to our members.

We will continue to update our provider network as we learn more about our merger status.