Caring Starts with a Commitment to Privacy

Care Wisconsin takes your privacy very seriously. We adhere to highest standard of care for your protected health information (PHI) and financial data, which means that we only share information with those who need it, when they need it (like your doctor, for instance).

We have a legal duty to your, our member, and to our funding partners–the Wisconsin Department of Health Services and the Center for Medicare Services–to protect you.You tell us when we can use or disclose your information and we will follow your directions.

We encourage every member and/or their guardian to read more about your privacy rights. An informed member is an empowered Care Wisconsin member!

If you have a privacy-related question or concern, contact Care Wisconsin’s Privacy Officer.

Call: 1-800-963-0035 or (608) 245-3073
Send a letter to: 1617 Sherman Avenue, Madison, WI 53704.

Resource Downloads For Privacy Practices

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Care Wisconsin Notice of Privacy Practices

July 20, 2018 | pdf (487.49 KB)

Read about Care Wisconsin's privacy practices.

Care Wisconsin Notice of Privacy Practices (Hmong)

July 20, 2018 | pdf (71.95 KB)

Read about Care Wisconsin's privacy practices in Hmong.

Care Wisconsin Notice of Privacy Practices (Spanish)

July 20, 2018 | pdf (487.39 KB)

Read about Care Wisconsin's privacy practices in Spanish.

To Report Any Issues To Care WI

Grievances & Appeals

We support members' rights to make grievances or appeal care team decisions.

Rules & Procedures

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We take issues of noncompliance seriously. Find out how to report them here.

How To Report

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