Access Benefits, Handbooks, and Important Resources

Partnership Members can find important information about the program here. You can use the “select program” feature to access documents specific to your program or search the full library. (Note most of our members are Medicare & Medicaid Members).

Can’t find what you need or need help in another language? Visit the program contact page or call 1-800-963-0035 for help.

The most frequently searched documents for Partnership are here, in addition to the full list of member documents below:

​Partnership ID Card Enlarge
​Partnership ID Card

For Medicare & Medicaid Members

If you are a Partnership member with both Medicare and Medcaid, your ID card will have the MedicareRx logo on your card.

​Partnership Medicaid-Only ID Card Enlarge
​Partnership Medicaid-Only ID Card

For Medicaid Only Members

You are a member of Partnership with Medicaid only if your ID card only has the Care Wisconsin and Partnership logos.

Contact Medicare At:

1-800-MEDICARE (1-800-633-4227)
TTY/TDD 1-877-486-2048
24 hours a day, 7 days a week

Visit Medicare Website

Contact Medicaid At:

1-800-362-3002
TTY/TDD 1-888-701-1251
8am - 6pm, Monday - Friday

Visit Medicaid Website

Resource Downloads for Partnership

You will need Adobe Acrobat Reader to view and print PDF files. Download A Free Copy If you need materials in other formats or languages: Visit Help In Other Languages.

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Directory Resources for Partnership

Provider Directory

Find a Care Wisconsin provider in your area. Search by type, location and more.

Search Providers

Pharmacy Directory

Our extensive pharmacy network offers choice and convenience.

Search Pharmacies

Grievances & Appeals

We take your member rights seriously. Learn how to get help with an appeal.

Rules & Procedures

Get More From Partnership

Joining & Enrollment

Partnership supports choice and independence.

How to Join

About Care Teams

Members are supported by a team of dedicated professionals.

About The Teams

Self-Directed Supports

Care Wisconsin promotes member independence through Self-Directed Supports.

Learn More About

Care During A Disaster

For members in Partnership and Medicare Dual Advantage, learn how Care Wisconsin handles Medicare plan services during a national, state, or health emergency.

Emergency Contacts