Access Benefits, Handbooks, and Important Resources
Partnership Members can find important information about the program here. You can use the “select program” feature to access documents specific to your program or search the full library. (Note most of our members are Medicare & Medicaid Members).
Can’t find what you need or need help in another language? Visit the program contact page or call 1-800-963-0035 for help.
The most frequently searched documents for Partnership are here, in addition to the full list of member documents below:
For Medicare & Medicaid Members
If you are a Partnership member with both Medicare and Medcaid, your ID card will have the MedicareRx logo on your card.
For Medicaid Only Members
You are a member of Partnership with Medicaid only if your ID card only has the Care Wisconsin and Partnership logos.
Contact Medicare At:
1-800-MEDICARE (1-800-633-4227)
TTY/TDD 1-877-486-2048
24 hours a day, 7 days a week
Contact Medicaid At:
1-800-362-3002
TTY/TDD 1-888-701-1251
8am - 6pm, Monday - Friday
Resource Downloads for Partnership
You will need Adobe Acrobat Reader to view and print PDF files. Download A Free Copy If you need materials in other formats or languages: Visit Help In Other Languages.
2019 Partnership Summary of Benefits – Medicare/Medicaid
October 23, 2018 | pdf (554.26 KB) | Medicare & Medicaid
Find info on your benefits and any limitations that may affect your coverage in 2019.
Appointment of Representative Form CMS-1696
April 27, 2018 | pdf (47.74 KB) | Medicare & Medicaid
If you want someone else to represent you in a grievance or appeal, print out and complete this form.
Assistance Available in Other Languages
April 27, 2018 | pdf (244.97 KB) | Medicare & Medicaid
Learn how to contact us if you need assistance in a language other than English.
Care Wisconsin Notice of Privacy Practices
July 20, 2018 | pdf (487.49 KB) |
Read about Care Wisconsin's privacy practices.
Care Wisconsin Notice of Privacy Practices (Hmong)
July 20, 2018 | pdf (71.95 KB) |
Read about Care Wisconsin's privacy practices in Hmong.
Care Wisconsin Notice of Privacy Practices (Spanish)
July 20, 2018 | pdf (487.39 KB) |
Read about Care Wisconsin's privacy practices in Spanish.
Employer Authority Tookit for SDS
April 27, 2018 | pdf (77.03 KB) |
Use this guide to develop a healthy employer relationship, locate employees, interview employees, and help with employment related tasks
Formulary Transition Policy
April 27, 2018 | pdf (63.98 KB) | Medicare & Medicaid
The formulary transition policy ensures that recent enrollees or members with a change in their coverage don't experience gaps in their drug coverage.
Low-Income Subsidy (LIS) Premium Assistance Rider
April 27, 2018 | pdf (137.01 KB) | Medicare & Medicaid
All Partnership members qualify for extra help paying for their prescription drugs. Read the LIS Rider to learn about out-of-pocket drug costs.
Medicare Prescription Drug Coverage Determination Form
June 25, 2018 | pdf (217.29 KB) | Medicare & Medicaid
Ask for a coverage determination or exception by completing this form.
Notice of Nondiscrimination and Accessibility Requirements
October 24, 2018 | pdf (157.85 KB) |
The Federal government requires Care Wisconsin to follow rules about discrimination and accessibility of materials and services. Read our policy here.
Partnership Medicaid-Only Grievance Form
April 27, 2018 | pdf (31.72 KB) | Medicaid Only
Use this form to file a grievance with Care Wisconsin.
Partnership Medicaid-Only Grievance Process
April 27, 2018 | pdf (79.10 KB) | Medicaid Only
Learn about the grievance process for Medicaid-only Partnership members.
Partnership Member Handbook – Medicaid Only
May 21, 2018 | pdf (2.59 MB) | Medicaid Only
Learn how to access the drugs and services you need, as well as how to exercise your rights and what you should do if you have a problem or concern.
Request for Redetermination of Medicare Prescription Drug Denial
June 12, 2018 | pdf (45.31 KB) | Medicare & Medicaid
Ask for a coverage redetermination (appeal) of a Medicare Part D prescription drug by completing this form.
Directory Resources for Partnership
Provider Directory
Find a Care Wisconsin provider in your area. Search by type, location and more.
Search ProvidersGrievances & Appeals
We take your member rights seriously. Learn how to get help with an appeal.
Rules & ProceduresGet More From Partnership
Self-Directed Supports
Care Wisconsin promotes member independence through Self-Directed Supports.
Learn More AboutCare During A Disaster
For members in Partnership and Medicare Dual Advantage, learn how Care Wisconsin handles Medicare plan services during a national, state, or health emergency.
Emergency Contacts